Guest House Porter

Key Responsibilities
  • Help to carry guests’ luggage during check in and check out
  • Fixing of minor issues like changing of light, bulbs, cleaning of work areas including entrance
  • Helping guests /customers acquaint with the facilities in the room
  • Interact with customers and clients professionally
  • Ensure everything in the room is intact before check out
  • Carry out other responsibilities assigned by the manager while maintaining professional composure always.
  • Welcome guests to the hotel and carry their luggage.
  • Answer queries about the hotel and make reservations.
  • Arrange taxis and book tickets.
  • Run errands, such as picking up dry cleaning.
  • Take messages.
  • Give directions.
  • Move furniture or equipment to set up rooms for events.
  • Respond to safety and security issues
Personnel Specification
  • Good time management skills, attention to details and good interpersonal communication, (written and verbal communication). Computer knowledge is an added advantage.